Every business's data — conversations, customers, knowledge, settings — is completely isolated from every other business. There is no shared access path between companies, enforced at the database level, not just in application code.

Nexioli connects to Gmail through Google's own secure sign-in flow. We never see, request, or store your email password. Only the minimum access token required to read and send email is stored, and it's encrypted.

AI replies default to a Review Queue until you decide to enable automatic sending. An Emergency Stop lets you pause all AI processing instantly, with a password confirmation required to prevent accidental use.

Every meaningful action — logins, integration changes, AI replies, approvals, Emergency Stop events — is logged. If something happens on your account, you can see exactly what and when.

Nexioli runs on Google Cloud and Firebase infrastructure, the same platforms trusted by companies handling sensitive data at massive scale. We don't run undifferentiated infrastructure ourselves.

Data is encrypted in transit using TLS and at rest using our infrastructure provider's encryption standards. Sensitive credentials are stored in dedicated secret management, never in application databases.