Not a chatbot — a support employee
Meet your AI customer support employee.
Nexioli reads every customer email, learns your company's policies and tone, and drafts the perfect reply — ready for your approval.
Free forever for small teams. No credit card required.
Aiden Cole
2mWhere's my order #4821?
Priya Nair
18mDo you ship to Canada?
Marcus Webb
1hRefund request — size issue
“Hey, I ordered on Monday and haven't seen a shipping update yet — can you check on this?”
Hi Aiden, thanks for reaching out! Your order shipped this morning via standard delivery — you'll have tracking within 24 hours…
Without Nexioli
- Customer emails pile up faster than your team can answer them
- Every new hire needs weeks to learn your policies and tone
- Support quality drops the moment someone is out sick or on vacation
- Most tools either spam customers or bury you in manual work
With Nexioli
- Nexioli drafts a reply to every email the moment it arrives
- It learns your knowledge base, policies, and tone from day one
- It never takes a day off, and it never forgets a policy
- Simple replies send when you upgrade — the rest wait for your OK
How it works
Set up in five minutes
No complicated configuration. No lengthy training period. Nexioli starts helping the moment it's connected.
Connect Gmail
Securely connect your support inbox in a few clicks using Google's own sign-in. Nexioli never sees or stores your password.
Import your knowledge
Point Nexioli at your website, FAQ, and policies. It reads and organizes everything so replies stay accurate to your business.
It handles the inbox
When you upgrade, Nexioli sends simple replies for you. Anything it's not sure about waits for your OK.
Sends for you. You stay in control.
On paid plans, Nexioli handles straightforward replies on its own. Anything it's not sure about waits in your Review Queue — approve, edit, or skip in one click.
Priya Nair
89% confidentDo you ship to Canada?
Yes — we ship to Canada with delivery in 5–8 business days. Duties and taxes are calculated at checkout, so there are no surprise fees on arrival.
What you get
Built for real customer support work
Not a chatbot demo. A complete system for handling support email professionally.
Smart Inbox
Every Gmail conversation organized in one place — with full history for every customer.
Review Queue
Replies that need your OK — approve, edit, or skip before they send.
Company Knowledge
Nexioli answers using your policies, FAQ, and documentation — never the open internet.
- nexioli.com — 42 pages Ready
- Shipping & returns policy Ready
- FAQ.pdf Ready
- Product catalog (Shopify)Processing
Built to earn your trust
You're trusting Nexioli with customer communication. We designed every layer of the platform with that responsibility in mind.
Read about our security →Isolated by design
Your data is never visible to, or accessible by, any other company.
OAuth, never passwords
Nexioli connects to Gmail securely and never stores your password.
You're always in control
Choose what sends automatically. Emergency Stop pauses everything in one click.
Start free. Grow when you're ready.
From €0 to custom — pick the volume and automation that fit your team. Upgrade only when you need more.
Ready to hire your AI support employee?
Connect your inbox, import your knowledge, and see Nexioli handle your first customer email in minutes.